| ADMINISTRATIVE SUPPORT |
| Getting Your Message Across! |
Description In this session two key areas will be addressed: Successful Communication and Powerful Presentation Skills. Through hands-on exercises participants will learn proven techniques that can be put into practice immediately. This course is designed for Administrative Assistants, Office Managers, or those enrolled in the MEA’s Administrative Assistant Certificate. |
| Topics |
| Identify and use appropriate communication skills to effectively perform their job |
| Plan and deliver successful group presentations |
| Identify areas for improvement relative to communication |
| Practice active listening, giving feedback and recognize the importance of nonverbal behavior when communicating one-on-one |
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Trainer MEA Staff Trainer |
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| Price includes all training materials and catered lunch. |